Support

Frequently asked questions and how to reach us.

FAQ

Is this real legal advice?

No. LegalLens provides general legal information for educational purposes only. It does not constitute legal advice and does not create an attorney-client relationship. For your specific legal situation, always consult a licensed attorney in your jurisdiction.

Which jurisdictions are supported?

LegalLens currently covers all 50 US states, Turkey, Germany, United Kingdom, France, Italy, Spain, Canada, Australia, and Brazil. We are continuously expanding our jurisdiction database. Pro users have access to all supported jurisdictions.

How accurate are the answers?

Our AI references official legal databases, statutes, and published case law. Every response includes source citations that you can verify independently. However, laws change frequently and interpretations vary. We recommend cross-referencing important information with an attorney.

How many free questions do I get?

Free users can ask up to 3 legal questions per day. Each question includes full source citations and jurisdiction-specific guidance. Upgrade to Pro for unlimited questions.

Is my data private?

Yes. Your legal questions are transmitted over encrypted connections and treated as confidential. We do not sell your data or share your questions with third parties for marketing. See our Privacy Policy for full details.

Can I cancel my subscription?

Yes. You can cancel your Pro subscription at any time through your Apple ID settings. Your Pro features will remain active until the end of your current billing period.

What languages are supported?

LegalLens supports 10 languages: English, Turkish, German, Spanish, French, Italian, Portuguese, Japanese, Korean, and Chinese. You can change the language in the app settings.

Can LegalLens draft legal documents?

Pro users can generate draft documents such as demand letters, simple contracts, and legal notices. These drafts are starting points and should be reviewed by an attorney before use.

Still need help?

Our support team typically responds within 24 hours.